Frequently Asked Questions

It typically takes us just 4 weeks to create your custom jerseys domestically, at our factory in Mississauga, ON.

All products at TeamGear are 100% sublimated. In full sublimation printing, all components of the configured design (colors, numbers, motifs, etc.) are transferred to the material using a special heat pressing method.

For this reason, no cotton products can be sublimated, as they would start to burn. We therefore use 100% polyester for most custom products. The material is easy-care, breathable and durable for long term wear.

Your final artwork and ALL design features are included in the price of your jersey!

Below are just some of the cost saving benefits of choosing TeamGear.ca:

We DO NOT charge for extra design features like most jersey dealers.

We DO NOT charge for different styles per order.

We DO NOT charge for different sizes (2XL and under) per order.

We DO NOT charge for Names & Numbers on jerseys.

We DO NOT charge for initial artwork. (Revisions may be subject to deposit, which goes in full toward your final order)

We DO NOT have any order minimum!

We can accommodate orders as little as 1 piece at a time! This goes for all our products and accessories. Our custom jerseys, custom baseball pants, custom darts shirts, custom compression sleeves and hoodies all can be ordered one at a time.

We have Mens (Adults), Ladies & Youth sizing available for most products.

Our sizes follow North American standards, so they are more true-to-fit. The Mens/Adult sizes are a straight body cut, while the ladies are slightly tapered at the waist to provide a trimmer fit. We recommend going with your typical size.

Our sizes can be found at teamgear.ca/pages/size-charts or you can click here

For more details on how our size charts work click here

Fill out our design form here, or contact us and we will get started on your custom design today!

Absolutely not! We have a team of custom jersey designers & custom logo designers, who are incredibly skilled at delivering your design from any example - whether it's screenshots of images, hand-drawn or just a concept.

Initial designs will typically be presented to you within 3-5 business days. Once we have your approval on each design, we will begin creating your custom sportswear.

No tricks! Just send us your idea in our design form here and we'll get started once we have the necessary information.

There is no charge for your initial design, however we do require a deposit before any revisions. The artwork deposit goes towards your final order.

We do require a non-refundable deposit before making any revisions. The deposit goes directly toward your final order.

Yes! All mockups and print panels you receive are printed exactly as you see them. Our print panels are not altered in any way after you've approved your jerseys for production, in order to maintain accuracy.

*Note that some colours may appear differently on your screen than on fabric, as cellphone screens and monitors are all calibrated differently. Read more about colour matching in our blog post here.

To stay up-to-date on our newest products and promotions, you can subscribe to our newsletter at the bottom of the page. Just enter your email and click the arrow to submit.

Since everything we produce is strictly custom printed, we cannot accommodate any cancellations or returns.

We also cannot guarantee any alterations or changes to your order once it is approved and in production.

The best ways to wash & care for your custom jerseys & sportswear are as follows:

- fasten any buttons or zippers & turn garments inside out before washing

- wash on a gentle cycle, being sure not to wash with other zipper or velcro items that may catch on the fabric

- hang drying is best, and also helps to avoid wrinkles

- do not iron

These washing steps will help to keep the fabric long lasting, and your designs won't fade as they are baked right into the fabric itself.

Our jersey fabrics are not prone to shrinkage, as they are heat-treated during the printing process.

We recommend hang drying your jerseys to avoid wrinkles.

Our jerseys are lightweight and quick drying, but you can also use your dryer on a low heat setting if you need faster drying.

Yes! Contact us and we can arrange a viewing of our samples. You can also pick up from our location in Hamilton.

Please note, that we only pay the costs of the outbound shipment. The return shipment is at your expense. We cannot offer return shipments free of charge.

The sublimation process is superior to traditional printing, vinyl or flock for several reasons.

- Full design freedom without restrictions

- 100% breathable, since the product is not subsequently glued on

- 100% colour fast, even after the 100th washing cycle

- Durability, since the print does not become brittle or break

Fill out a Design Form for your custom jerseys, and you'll see a section to select your discount.

Let us know if you're a member of TeamGear, Henning Park or ShowZone and we'll confirm any applicable discounts.

Please note that all discounted rates are one-time use, and apply exclusively to your first order (except members listed above).

Absolutely. If you have colour codes, just let our team know ahead of time and we'll use those for your designs.

Note that the colours may appear differently on your screen than on fabric, as cellphone screens and monitors are all calibrated differently. Read more about colour matching in our blog post here.

At TeamGear Canada, we don't ship cheap products from overseas. All of our custom garments are made locally, right here in Canada.

This not only supports our local economy, but also drastically reduces our carbon footprint. Additionally, we proudly contribute 1% of our revenue to carbon removal efforts through the Stripe Climate initiative.

Find out more about why Canadian-made jerseys are better for the environment in our blog post here.